Frequently asked questions (FAQ)
Is it possible to use the local traffic Trip Planner with a mobile phone?
Local traffic Trip Planner -service is based on maps, and very few mobile terminal browsers support the techniques used in the service.
Question: Why doesn't the local traffic Trip Planner suggest the bus line I use every day?
The local traffic Trip Planner cannot guess Your travelling habits. The suggested routes are calculated using only the available information about travel times and the given search parameters. One benefit of the service is the possibility to find new route alternatives. If You already know a good way to make Your trip, You can compare the routes suggested by the Trip Planner to see if faster or easier options exist.
Question: Why doesn't the local traffic Trip Planner recognize the address or place I'm searching for?
The address database used by the local traffic Trip Planner is the best available data, updated by the city survey offices. The index of places to search for is collected from many different sources and updated manually, so it will never be perfect. Please give us feedback about places we should add.
Question: Why the routes shown on the map do not run along the streets?
At the moment local traffic Trip Planner can only place the stops along the route correctly, the shape of streets will be added later. Walking paths and distances are calculated along the street network, but at this time we can only show the walking connection with a direct dotted line.
Question: Why is the distance from my home to the nearest stop calculated by the local traffic Trip Planner as much too long?
The walking connections are calculated on a network of streets with additional walking links. The local traffic Trip Planner does not know all possible shortcuts and paths which are not built and maintained by the cities.
Question: The default walking speed is too slow for me. Can I change the setting?
The advanced search options allows You to adjust several settings to Your preference, including the walking speed.
Question: Why doesn't the local traffic Trip Planner show the ticket fare for the journey?
The Matkahuolto´s transport has a complex fare system with many different ticket types. It is not reasonable to show them all in the local traffic Trip Planner. Information about tickets and fares is available at the Matkahuolto Travel service´s web pages.
Question: Local traffic Trip Planner suggests only routes with a transfer from bus to bus, even though 20 minutes later there is a direct service available. Why is that route alternative not shown?
All connections suggested by the local traffic Trip Planner are strictly time-specific. Starting at the time You gave, the route with a transfer is the fastest way to get to Your destination. If You search for a later time, the direct connection may be fastest. You can select the advanced search option "least transfers" to find direct connections.
Question: I wish to use public transport to go to the city centre, but I do not know the street address. How do I find the route?
If You can't find the correct place name but You know its location, the easiest way is to use the map search and select Your destination by pointing on the map.
Question: What do the different coloured lines on the map signify?
The local traffic Trip Planner map service uses lines to show travel routes and circles to show stops on the route. The colours signify the mode (type of vehicle) used on that part of the journey: bus = dark blue and walking = blue dotted line. Transfers between modes are shown as yellow circles, and the place of departure and destination are shown as yellow squares. The mode icons used in the list of route suggestions also use the same respective colours.
Question: How do I know where I need to get off the bus, when travelling to a place I am not familiar with?
Under route suggestion You can find links "Print route suggestion" and "Show detailed information and transfer maps". Transfer maps and the listing of all stops along Your route can be printed and used to follow the progress of Your journey.